RETURNS & EXCHANGES

Souvenir Jewelry
Exchange Policy

Most Souvenir Jewelry pieces may be returned for store credit or refund within 30 days from receiving the item.  

Any piece returned for a refund will be subject to a 20% restocking fee.  

If you would like to return a piece for store credit, we will issue you a digital gift card to use at any time without a restocking fee.  

We do not accept returns of any 14k gold pieces (two-tone included), exclusive styles, engagement fine jewelry, and custom orders.

Any order canceled outside of the 72 hour window from purchase will be charged a 20% restocking fee.  

 

Please email info@souvnenirjewelry.com for instructions on how to start the return and exchange process.

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