EXCHANGES
EXCHANGES
What the Souvenir Jewelry’s exchange terms?
- Returns and exchanges will be determined by a case basis.
- Please email info@souvenirjewelry.com for more information
- We do not accept exchanges on fine jewelry or custom items.
- All exchanges must be shipped through a secure mailing system, with a tracking number. We are not liable for any jewelry lost via. postal service.
- ALL EXCHANGES MUST BE MADE WITHIN 90 DAYS ONCE RECEIVED.
- RETURNS MUST BE MADE WITHIN 15 DAYS ONCE RECEIVED.
- THERE WILL BE A 20% RESTOCKING FEE FOR ANY RETURNED ORDER.